Page Content

UTES was formed in October 1982 as a house union representing employees of Singapore Telecom Group. In 1993, constitutional amendments were made which transformed UTES into an industrial union. Being an Industrial Union since then, today, UTES represent workers belonging to different companies and its subsidiaries. 

Mission

SINGTEL GROUP AND UTES PHILOSOPHY AND MISSION STATEMENT (2002)

As members of the SingTel Group and the Union of Telecoms Employees of Singapore, we share a passion for delighting Customers, achieving returns for Shareholders and making SingTel special for Employees.

We recognize the importance of flexibility and responsiveness required of the SingTel Group in the midst of increasing globalisation, competition, restructuring and liberalisation. As such, we want to position SingTel Employees and the knowledge they command as a key

source of competitive advantage by:

• Developing among Management, Union and Employees a shared understanding of and belief in the importance of Employee Relations Management and Employee Assistance Programme.

• Supporting initiatives that engage Employees' commitment and capability to inspire excellent execution and breakthrough performance.

• Conducting regular management-union dialogue on matters of mutual concern to further promote a consultative labor-management relationship built on belief, trust, collaboration, information sharing and shared responsibility.

• Inculcating a more stimulating work culture to facilitate Employees' involvement and participation in problem solving and decision-making.

• Fostering a balanced work environment where there is respect for others at work and success is recognized and celebrated.

So as to:

Provide excellent service to our Customers and Partners

Generate growth and profitability for the SingTel Group

Maximize returns on investment for Shareholders.

Develop the required human capital through employability programmes to enhance agility, performance and competitiveness of the SingTel Group.

Enhance the quality of work life and the economic and social status of Employees.

Our Logo

Our Role

The primary role of UTES is to safeguard the interests and well-being of members. We play our roles well in three level

Through collective bargaining, terms and conditions of employment are negotiated every 3 years. The outcome of the collective agreement is embodied in a legal document called the Collective Agreement. The main terms and conditions of employment covered under the Collective Agreement are:

• Schemes of service

• Salaries, Annual Increment and Bonuses

• Employees' Benefit Schemes

• Allowances/ Overtime/ Hours of work

There may be times in the course of your working life that you may need help, advice or someone to make representation on your behalf. For example, when you are faced with performance issues, changes in work schedule, transfer, redeployment, overtime claims, job insecurity or when faced with disciplinary actions, UTES' will intervene on your behalf to ensure fair and equitable treatment.

UTES also assist our members who are PMEs under 5 areas of Limited Representation.

• Retrenchment Benefits

• Unfair Dismissal

• Breach of Individual contract

• Victimisation

• Re-employment dispute

UTES has a team of dedicated, committed and competent officials and staff to help you in times of need.

Other roles and functions of UTES are:

• To help to improve the standard of living, the quality of life and the working conditions of members.

• To promote an environment in which the members are able to co-operate in raising productivity.

• To promote good industrial relations; and

• To promote the social, cultural, recreational, sports and educational interests of member

Our Youth Committee

Formation of Youth Committee

As part of UTES efforts to introduce younger members into the union movement and eventually identify and groom young unionists for leadership renewal, a Youth Committee was specially formed in early 2005.

With the support of the Executive Council, the Youth Committee promises a more exciting journey for all our members ahead. So members, do give your utmost support to the Youth Committee and sit tight for the ride!

Role of Youth Committee

The role of the Youth committee is to:

• Organize activities and recruit new members, targeting at different member groups below the age of 40.
• Provide opportunities to identify and groom potential young members into leadership roles.
• Allow international exposure and exchange with reciprocal Youth Committee affiliated to Union Network International (UNI).