About UTES

UTES was formed in October 1982 as a house union representing employees of Singapore Telecom Group. In 1993, constitutional amendments were made which transformed UTES into an industrial union. Being an Industrial Union since then, today, UTES represent workers belonging to different companies and its subsidiaries. 

The Executive Body of the Union is the Executive Council. It comprises of delegates elected every 4 years at the Conference of Representatives - the Supreme Authority of UTES. Representation is made at the Branch level, and each Branch depending on the membership strength can consist of 15 to 20 Union Officials. These officials too, are elected every 4 years by their respective Branch members.

UTES has altogether 33 elected union officials and 5 employees to serve the membership of more than 8100.

Mission

SINGTEL GROUP AND UTES PHILOSOPHY AND MISSION STATEMENT (2002)

As members of the SingTel Group and the Union of Telecoms Employees of Singapore, we share a passion for delighting Customers, achieving returns for Shareholders and making SingTel special for Employees.

We recognize the importance of flexibility and responsiveness required of the SingTel Group in the midst of increasing globalisation, competition, restructuring and liberalisation. As such, we want to position SingTel Employees and the knowledge they command as a key source of competitive advantage by:

• Developing among Management, Union and Employees a shared understanding of and belief in the importance of Employee Relations Management and Employee Assistance Programme.
• Supporting initiatives that engage Employees' commitment and capability to inspire excellent execution and breakthrough performance.
• Conducting regular management-union dialogue on matters of mutual concern to further promote a consultative labor-management relationship built on belief, trust, collaboration, information sharing and shared responsibility.
• Inculcating a more stimulating work culture to facilitate Employees' involvement and participation in problem solving and decision-making.
• Fostering a balanced work environment where there is respect for others at work and success is recognized and celebrated.

So as to:

• Provide excellent service to our Customers and Partners
• Generate growth and profitability for the SingTel Group
• Maximize returns on investment for Shareholders.
• Develop the required human capital through employability programmes to enhance agility, performance and competitiveness of the SingTel Group.
• Enhance the quality of work life and the economic and social status of Employees.

Our Role

The primary role of UTES is to safeguard the interests and well-being of members. We play our roles well in three levels.

• Schemes of service
• Salaries, Annual Increment and Bonuses
• Employees' Benefit Schemes
• Allowances/ Overtime/ Hours of work

There may be times in the course of your working life that you may need help, advice or someone to make representation on your behalf. For example, when you are faced with performance issues, changes in work schedule, transfer, redeployment, overtime claims, job insecurity or when faced with disciplinary actions, UTES' will intervene on your behalf to ensure fair and equitable treatment.

UTES also assist our members who are PMEs under 5 areas of Limited Representation.

• Retrenchment Benefits
• Unfair Dismissal
• Breach of Individual contract
• Victimisation
• Re-employment dispute

UTES has a team of dedicated, committed and competent officials and staff to help you in times of need.

Other roles and functions of UTES are:

• To help to improve the standard of living, the quality of life and the working conditions of members.
• To promote an environment in which the members are able to co-operate in raising productivity.
• To promote good industrial relations; and
• To promote the social, cultural, recreational, sports and educational interests of member

Our Logo

A Logo Design Competition organized by UTES in 1998 invited members as well as students from the tertiary institutions to participate. The competition was intense as the designs were all unique and outstanding. The winning design was eventually conceptualized by a student from Temasek Polytechnic. The letters, UTES, are slightly slanted signifying a forward-looking and dynamic approach to the industry.

The postal and telecommunication industry is symbolically represented by the edges of a postage stamp and the radiating waves. Its perpetual motion reflects a dynamic and progressive union reaching out to the union members it represents.

Constitutional Structure 

			Conference of Representatives
			Executive Council
	SingTel		SingTel Group		Singapore Post		Others
	Operations Support		NCS		Quantium Solutions		Netlink Trust Operations
	Operations Support (Technical)						Professional Netlink Trust Operations